Can I log out or delete my account?

Everyone can only have one account and we currently save that account information in our servers for record keeping, so we do not allow account deletions. You may be logged out of your account if you delete and reinstall the app, however you cannot otherwise log out.

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6 Comments

  • 1
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    Grant Hutchinson

    Quidd finally deleted the account in question … three months after my initial request. All that time with hardly any response from support.

    I would be very wary about giving any information (or money) to this company. Their operation is shady and unreliable beyond words.

  • 0
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    Grant Hutchinson

    Someone used my email address to create an account on your site without my consent.

    https://market.onquidd.com/u/rickverse/7873404

    I have since changed the password on the account, but cannot change the email address.

    On June 18th, I opened a ticket (#94262) requesting that the account be deleted and my email address blocked from creating another account.

    Six weeks later, I am still waiting for resolution to this issue.

    What’s going on?

    Edited by Grant Hutchinson
  • 0
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    None of ur business

    I’ve been trying to contact customer service for weeks regarding the deletion of my account, yet I won’t get responses and if I do get a response, it’s lies. This is illegal to do, so I don’t understand why you’re doing this.

  • 0
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    None of ur business

    Now all my requests have been marked as solved even though I still haven’t gotten a response. This is very childish and not a good way to treat customers.

  • 0
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    None of ur business

    If anyones interested, my account is still not deleted after months of trying to reach customer service. This is getting ridiculous at this point and is illegal as well. Definitely considering contacting my lawyer. 

  • 0
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    None of ur business

    Still no response, even though my requests are being marked as solved every day. Do you think I’m stupid or what is happening here?

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