I earned coins through Fyber but didn't get my reward

Fyber is a different entity from Quidd, with their own database, so we’re not responsible for the coins earned through their reward system.

Reach out to them directly about your missing coins by following these steps:
If you go to the Fyber Coin Offer Wall through Quidd, you can tap the "Support" icon on the top right of the page to look at a series of options. Select “Free Coins Offer Wall” and see the status of your reward. If you wish to file a report for the offers you have not received coins for, Fyber will send you an email response with a case number. Follow the instructions in that email so that Fyber can help resolve your case.

If you cannot find a resolution with Tapjoy, email us at support@myquidd.com with a description of the offer and the steps you’ve taken and we’ll see what we can do to assist you.

Have more questions? Submit a request


  • 3
    Jason Aldeez

    Good luck. They'll just say you didn't download the app correctly and therefore they don't owe you anything. Don't waste your time with Tapjoy.

  • 1
    Jamie Dean

    Tapjoy is gone now.. Now we get the same exact spammy offers from a different company (Fyber) that will likely mirror Tapjoy's awful customer service & give you ×2 the e-mail spam & telemarketers.
    This post needs to be updated or deleted.

  • 0

    You complete an offer. Sometimes you get your coins. Usually I have to submit a missing coins support request. Don't usually get a response to that. Once you have sent in your request you are done there is no way to contact Tapjoy again on that offer. Plus you can only submit support requests on a few offers they don't give you the option to choose from all offers just a few are listed. Very frustrating, especially when I pay money to complete these offers and I can't get my reward. Where are my coins Tapjoy?

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